Summary

The Technical Project Manager encompasses a wide range of global IT and cross-departmental projects that require both hands-on daily management and long-term scope development and management. The Technical Project Manager is responsible for working with all departments in the organization to simultaneously oversee and carry out a variety of digital, IT, and data-driven projects from conception to delivery. The position may include software design management, data management, vendor management, and day-to-day project management, including scope, schedule and budget adherence. Organizational skills, follow-through on assigned tasks, priorities management, attention to detail, and strong verbal and written communication skills are essential requirements.

Essential Duties and Responsibilities

  • Manages and oversees all aspects of assigned technical projects, including integration, schedule and dependencies, cost, delivery, change control, quality, and customer acceptance.
  • Works closely and collaboratively with the staff and vendor developers and delivery teams to ensure that all projects achieve their goals and align with the objectives of the organization.
  • Works cross-functionally to solve problems and implement changes.
  • Leads the planning and/or implementation of assigned projects.
  • Participates in the design and/or testing phases of projects.
  • Provides project budget and resource allocations, communicates project statuses, and coordinates control gates.
  • Creates, executes, and performs technical project work plans.
  • Collaborates with business end-users to advise the development of design specifications that will improve the performance, usability, and effectiveness of customer-facing interfaces and operability.
  • Proactively manages changes in project scope, identifies potential crises, and devises contingency plans.
  • Proactively troubleshoots and resolves technical issues as they arise.
  • Develops and documents workflow processes as needed.
  • Creates operating procedures or product guidelines as needed.
  • Performs other duties, as required.

Requirements

  • Bachelor's degree in Business Administration, Computer Science, Information Technology or related discipline.
  • Ability to build positive work relationships across many fronts
  • Significant knowledge and understanding of relevant IT applications
  • Experience using project management software to track schedule, dependencies, and resource capacity allocation
  • Exceptional written/verbal/interpersonal communication skills
  • Clear understanding of web application development principals
  • Experience in preparing documentation for technical and process projects, and briefs
  • Working knowledge of relational databases, with the ability to troubleshoot, test and advise on projects using MS SQL and MySQL platforms
  • Experience with iOS and Android frameworks
  • Experience with Azure Cloud Computing Platform and Services
  • Experience with Amazon Web Services (AWS) Platform and Services
  • Experience with latest Drupal CMS platform and Bootstrap framework
  • Experience with Business Intelligence platforms (MSBI, Tableau, AWS QuickSight)
  • Experience with Agile software development approaches
  • Project Management Professional (PMP) certification is a plus

Required Competencies

To perform the job successfully, an individual should demonstrate the following competencies to perform the essential functions of this position.

  • Technical Capability — Understands and applies functional and technical knowledge and skills to accomplish work objectives. Stays up-to-date with new development in the subject area and continuing to enhance the skills.
  • Teamwork — Acts as an effective, contributing team member and works collaboratively with various teams; Is accessible to staff and volunteers; provides regular performance feedback; and develops skills and encourages growth in others.
  • Adaptability — Adapts to working effectively in ambiguous or changing situations, and with diverse individuals and groups.
  • Analytical Thinking — Analyzes and synthesizes information to understand issues and identifies options and support sound decision making.
  • Initiative — Does more than required or expected; does things that no one has requested that will improve or enhance products and services, avoid problems, or develop entrepreneurial opportunities; plans for upcoming problems or opportunities and takes appropriate action.
  • Innovation — Applies original thinking in approach to job responsibilities and to improve processes, methods, systems, or services.
  • Planning and Organizing — Reaches goals that are central to organizational success by making and following plans and allocating resources effectively.
  • Problem-solving — Identifies and resolves problems in a timely manner and gathers and analyzes information skillfully.
  • Fostering Communication — Listens and communicates openly, honestly, and respectfully with different audiences, promoting dialogue and building consensus.
  • Quality Management — Looks for ways to improve and promote quality and demonstrates accuracy and thoroughness.
  • Judgment — Displays willingness to make decisions, exhibits sound and accurate judgment, and makes timely decisions.

 

 

Disclaimer: This document describes the position currently available. It is not an employment contract. It is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements, or working conditions. While this is intended to be an accurate reflection of the current job, Epilepsy Foundation reserves the right to modify job duties or job descriptions at any time, as determined by the needs of the organization.