How should I prepare my donations for pickup?
Please place your donations curbside by 7:30 AM and mark them by attaching your postcard or a sheet of paper labeled "EF." Savers prefers that you package donations in plastic garbage bags and tie them at the top in case of bad weather. If you place items in boxes, please be wary of rain or snow, and consider using plastic to protect the boxes. Drivers cannot collect items that are wet.
What if it is raining or snowing on my pickup day?
Drivers collect rain, snow, or shine. Please package your donations appropriately for rain or snow because Savers cannot accept wet items. The only time Savers might not collect is in severe or extreme weather conditions. If routes are canceled, please call or check the website for reschedule dates.
Why must donations be curbside?
Savers requires that donations be placed curbside to avoid potential liability insurance issues.
Can you tell me what time the driver will pick up at my address?
Savers cannot offer specific times for donation collections. Drivers begin collecting donations at 7:30 AM and work until their routes are finished, generally around 5:00 PM.
Do I need to be home for the pickup?
No. As long as your items are curbside by 7:30 AM and labeled "EF," drivers will collect your donation sometime during the day.