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UPDATED: Sun, 10/21/2007 - 9:37pm

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shop.epilepsy.com FAQs

Why should I shop here?

Every time you begin your shopping here, a percentage of your purchases help fund epilepsy research initiatives through The Epilepsy Therapy Project and epilepsy.com. Our merchants are well-respected and well-known, offering a wide variety of products that you probably already purchase regularly. So why not shop here?

Can I go directly to a merchant's website? Or do I always have to start here?

You must start at shop.epilepsy.com if you'd like a percentage of your purchases to go towards epilepsy research. Starting at our store is the only way we can track your purchases, so bookmark shop.epilepsy.com now.

Does epilepsy.com get credit every time I shop, or just the first time?

Every time you shop.

What happens to the credit I earn for epilepsy.com if I have to return a purchase?

The credits are deducted if a purchase is returned if epilepsy.com has already been credited for the purchase. If you're not happy with your purchase, please don't feel pressured to keep it just because the credits will be reversed.

How do you know when I've made a purchase from a supporting merchant?

We keep track of who you are by writing a "cookie" to your computer. Cookies are completely safe and do not contain any of your personal information. We pass an identification number to the merchant so they can tell us how much credit you earned for epilepsy.com.

Does shop.epilepsy.com have access my credit card # and other personal information?

No. The only information we have is your user ID and the credit you earn for epilepsy.com.

Do I need a coupon code to take advantage of special offers?

In some cases you do. The coupon code will be given to you along with the special offer.

How do I know how much credit I earn for epilepsy.com from each purchase I make?

Each merchant offers a different percentage to shop.epilepsy.com customers. Specific purchases can also differ within a given merchant. To learn more about the ranges each merchants offer, please view the merchant's information page for specific details. Specific amounts are not guaranteed, they are estimates only.

What does it mean if a specific product has a % range next to it?

The percentage you can earn for epilepsy.com will vary depending on the specific merchant and product. See the merchant's information page for more details. You can view the merchant's information page by clicking on the "more info" link on any product category page.

Why do I have to have Javascript enabled in my browser to use this shopping mall? Is it safe?

Javascript is a programming language that helps us display dynamic information on the site. The mall will not function without it. You can be assured that our Javascript code is completely safe.

I am a merchant and want to get my site listed in the mall. How do I do that?

Please contact Mall Networks, the company that operates shop.epilepsy.com. Please contact Mall Networks the company that operates the mall


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What should the Epilepsy Therapy Project focus on as most important?

Helping scientists to develop new treatments for epilepsy.
53% (39 votes)
Providing information about the newest medications to doctors.
3% (2 votes)
Providing information about all treatments to patients and families.
31% (23 votes)
Adding more discussions and groups to the MyEpilepsy community
1% (1 vote)
Adding more videos to www.epilepsy.com
1% (1 vote)
Expanding the seizure and medication diary
4% (3 votes)
Adding more discussions to the MyEpilepsy community
7% (5 votes)
Total votes: 74

View results
View past poll results