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iPhone app sync

Wed, 07/06/2011 - 15:02

Hi,

I've been using My Epilepsy Diary iphone app for about a month and all was fine until a week or so ago when it stopped syncing with the on-line diary.  It doesn't matter where I make an entry, on the web or the iPhone, it stopped syncing both ways.  I tried changing the app preferences to prompt for my login info hoping that might "reconnect" the two but it didn't work.

Also, a couple of weeks ago the app lost an entire week of entries.  Unfortunately, the two were still syncing at that time so I don't have those entries on-line either.

I've emailed the webmaster twice, but I haven't received a reply as of yet.  Does anyone have any ideas on how to troubleshoot?

 

Thanks very much,

Michelle

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